In the "this has to be one of the biggest corporate lies" folder I direct your attention to exhibit A where Maxjet only 13 days ago declared the airline "stronger than ever":
December 11, 2007
Bill Stockbridge
CEO and President
MAXjet Airways, Inc.
45025 Aviation Drive, 4th Floor
Dulles, VA 20166
Dear Friend of MAXjet:
Recently, you may have heard—incorrectly—that MAXjet is cancelling flights due to financial issues. Please be assured that we have not cancelled and are not cancelling any MAXjet flights. MAXjet is stronger than ever, with 34 non-stop flights per week between London and the US (New York, Las Vegas and Los Angeles).
We have completed 100% of our scheduled flights and have an on-time performance record of 82% for November and December to date. This is a fantastic record for an international airline. I am confident we will continue to improve on this as we head into 2008.
We take great pride in knowing that we have created a great Business Class product at an incredible value. Customers have responded to our product and the new category we invented. And we continue to receive many awards for our all-business-class product from such prestigious publications as Travel + Leisure and Zagat’s.
In addition, we are continuing to expand our service. We have much in store for you, our customers, in 2008 and I am excited to share the news with you shortly.
If you have any questions or concerns, please do not hesitate to contact us. My team is most happy to answer your questions. Contact us at 1-888-I-FLY-MAX or email us at HYPERLINK "mailto:info@maxjet.com"info@maxjet.com. For more information, please click here for the full press release http://www.maxjet.com/docs/12_10_07_Business_As_Usual.pdf
The MAXjet team and I thank you for your business and look forward to welcoming you onboard. My colleagues join me in wishing you the happiest of holidays and a prosperous New Year. With every good wish I remain
Sincerely yours,
Bill Stockbridge
CEO and President
Then just today I received the following email declaring in fact they were not solvent and declaring bankruptcy. What changed between Dec 11 and Dec 24th?
Dec 24 2007
Dear Friends of MAXjet:
It is with deep regret that I must inform you that MAXjet filed today for Chapter 11 bankruptcy. With todays fuel prices and the resulting impact on the credit climate for airlines, we were forced to take this drastic measure. Our top priority is to assist our customers, particularly those who already have begun their travel with us, in securing alternative flight accommodations. I list the options available to MAXjet passengers directly below. These options are also listed on www.maxjet.com.
MAXjet has contracted with Eos Airlines for seats on Eos scheduled all-Premium service to accommodate passengers awaiting a return flight between New York and London. This morning we also contracted with Virgin Atlantic for seats on their scheduled services between Los Angeles, Las Vegas, New York and London. We have secured a number of hotel rooms in London, New York, Las Vegas and Los Angeles through early January 2008 which we will provide to affected passengers whose travel plans have been disrupted. We are doing everything we can to reduce disruption to our customers.
Passengers will be contacted by MAXjet Customer Care regarding their flight re-accommodations. If the contact information you provided to us at the time of booking is not current, or you wish to contact us directly, below are key telephone numbers and emails.
IF YOU HAVE STARTED YOUR TRAVEL: MAXjet has started contacting customers with new travel itineraries in priority order based on date of departure. If you have already started your travel and wish to contact us, you can reach Customer Care at:
US phone number: 1-866-837-9880
UK phone number: 44 (0)1279 216 478
Email: intransit@maxjet.com
Note this number is specially reserved for passengers already in transit. If you send an email, please make sure to provide a current contact telephone number and email address, along with your scheduled return flight and date. If you choose to book your own return flight accommodations, please contact your credit card company or travel agency directly and request a refund for the unused leg of your journey.
IF YOU HAVE NOT YET BEGUN YOUR TRAVEL, BUT HAVE BOOKED TICKETS: In order to assist in expediting refunds by the credit card companies, MAXjet is providing notification - to the extent possible - that our service to you was not delivered nor will be delivered. In addition, however, we encourage you to contact your credit card company or travel agency directly to expedite your refund.
Please note that we are prioritizing passengers who are in the midst of their journeys. If you would prefer to utilize our arrangements with Eos and Virgin instead of seeking a refund and booking a new itinerary on another airline on your own, please contact us at the special numbers below. Please provide a current telephone number and email address along with your booking reference number and originating flight destination/date to help us respond promptly:
US phone number: 1-888-435-9629
UK phone number: 44 (0)1279 216 428
Email: info@maxjet.com
For fastest service, we ask that you use the contact information as provided above; please do not respond to this e-mail.
On behalf of the entire MAXjet family, we extend our deep apologies to you for the inconvenience our discontinuation has caused. We are doing everything we can to take care of our passengers, and we are extremely saddened to discontinue a service that we so passionately believe in.
Sincerely,
William D. Stockbridge
President and CEO
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